Shipping Policy — SHVDOW

Last updated: October 10, 2025

This Shipping Policy outlines the terms and conditions applicable to the delivery of products purchased from SHVDOW, available on our website shvdow.com.

1. Shipping Method

All SHVDOW products are shipped from our European fulfillment center and delivered by trusted international carriers such as UPS, Colissimo, or by the most reliable national delivery services depending on the destination country.

2. Shipping Areas

We currently ship worldwide, including:

• France and all EU countries,

• The United Kingdom,

• North America,

• and other international destinations.

Orders must include a valid shipping address and contact information. We do not deliver to P.O. boxes.

3. Delivery Timeframes

Delivery times may vary depending on the country of destination.

• France & European Union: Estimated delivery within 7 business days.

• Other international destinations: Delivery within 7–10 business days, depending on local carrier operations.

Shipping confirmation and tracking details will be sent by email once the order has been dispatched.

In the event of exceptional order volumes, processing and delivery may take an additional 1–2 business days.

4. Shipping Fees

Standard shipping is free of charge for all orders, regardless of destination or order value.
We may offer express delivery options at an additional cost, depending on carrier availability.

5. Tracking and Confirmation

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to follow your delivery status.

If you do not receive this email within the expected timeframe, please check your spam or junk folder before contacting us.

6. Delays and Delivery Issues

While we strive to ensure prompt delivery, SHVDOW cannot be held responsible for delays caused by:

• Customs clearance procedures,

• Local postal services,

• Strikes, weather conditions, or other circumstances beyond our control.

If your order is delayed by more than 10 business days, please contact our customer service team for assistance.

7. Customer Support

For any questions regarding your delivery or to report a shipping issue, please contact our customer service:
Email: Mani.1392230@gmail.com
WhatsApp: +33 07 53 24 58 41